Policies

Reservation and Cancellation Policy

A 35% non-refundable deposit is required to make a reservation. When something prevents you from carrying out your travel plans we will gladly rebook your getaway and apply your deposit to your re-booked dates as long as it’s in the same year and as long as you cancel with more than 72 hours’ notice from 3:00pm on your day of arrival.

If your plans change at the last minute (or anytime within 72 hours from 4:00 pm on the day of your arrival), the full rate will apply. However, if you need to cancel, please call us and we’ll try our best to rebook the room that was reserved for you by opening it up to other potential customers who may call, book Online, or may stop in when driving by. If:

  1. we are able to re rent the room(s) we had reserved for you than no additional fees on top of your deposit will be charged.
  2. If we cannot re-rent the rooms we reserved for you then the full rate will apply.

If you do not show up at all for your reservation than you would be charged the full rate.

General Policies

We are pleased to offer free parking to our guests
Smoking is permitted outside only

Check in: After 4:00 pm

Check out: by 11:00am

Cooking Policy

An outdoor cooking area is provided at our outdoor picnic area. It includes a BBQ and picnic tables. Your room is equipped with a fridge, freezer, microwave and coffee maker for light cooking.

Cleaning Rooms

Housekeeping is included with your room. If you would not like your room cleaned then please hang the “no cleaning required” sign on the door.

Pets

We are pleased to announce that the Dream Catcher Motel, Rolling Rapids Motel, The Algonquin East Gate Motel and the Inside out cabin are now pet friendly. There is a extra $25 cleaning fee once per stay. Bellwood Inn is NOT pet friendly.

 

Regarding fresh towels

In order to help conserve our environment, towels are not changed automatically. If you would like fresh towels, please place the towel’s that you would like replaced in the bottom of your bathtub.

Do you have a local map of Whitney?

Yes you can download it here

Where are you located?

We located at 29552 Highway 60 just 4.5 Km from Algonquin Parks East gate in the town of Whitney Ontario.

Is it safe to use GPS to find you?

No, GPS has been known to take people the long way to get here. It can also direct you down back roads.

How far are you from:

  • Toronto is 3 hours
  • London is 5 hours
  • Ottawa is 3 hours
  • Huntsville is 1.5 hours
  • Bancroft is 1 hour
  • Barry’s bay is 45 minutes
  • Pembroke is 2.25 hours
  • Kingston is 2 hours
  • Montreal is 5 hours
  • Quebec City is 7 hours
  • Georgian Bay is 2 hours

Directions from Toronto

To get here from Toronto there are two main routes. My personal favorite is to take Hwy 400 through to Orillia then merge onto Hwy 11. This will take you to Huntsville where you will take the third exit (hwy 60 east) through Algonquin Park. Were just past the second gate (east gate) on your left.

What are your office hours?

We are now open year around. Our office hours are 4pm to 9pm however we answer the phones and return missed calls before 4pm whenever possible.

How late can we check in?

If you’re going to be later than 9pm, we just ask that you give us a call to let us know. If you will be arriving too late for us to stay up to greet you personally, then we can bill your credit card over the phone and leave a key and your receipt in an envelope on the door for you.

How do we check out?

We do all of the paper work upon arrival. This makes check out simple and helps keep our prices low because we don’t have to staff the office in the day time. When you check out, simply leave your key in the mailbox next to the office. We hope you enjoy your stay and wish you safe journeys.

Where do we go when we arrive?

We now own 4 locations, The Dream Catcher Motel, Bellwood Inn, The Rolling Rapids Motel and the East Gate Motel. Our office is located at the East Gate Motel at 29614 highway 60.

Where do we park?

Parking is available out front.

Do we need a permit to enter Algonquin Park?

Yes, there around $18. For more information about Algonquin Park, we recommend that you visit the website that we created to help people plan their trip. www.algonquinprovincialpark.ca

Are you near a grocery store?

Yes, there is one located just two minutes (0.5km) away

Are you near a gas station?

There are two located within 30 seconds drive.

Are you near any restaurants?

Yes the Mad Musher, Algonquin Lunch Bar, Shelly's Diner and a chip wagon are all located with in 2 minutes’ drive.

How far are you from the lake?

We are 60 second drive from the lake.

How far are you from the beach?

We are 60 second drive from the beach.

Can we fish nearby?

Yes, Algonquin Park is well known for its fishing. You can fish as close as 60 seconds drive from us and then you can spread out fishing from there as far as you would like. The fishing possibilities here are endless.

What kind of fish are in the lakes?

Small and Large Mouth Bass, Lake trout, Speckle trout, splake, pickerel, perch and more are all located in our lakes.

How are you affiliated with the Dream Catcher Motel?

The Rolling Rapids Motel, Bellwood Inn and the Dream Catcher Motel are owned by the same family.

Is there a place to lock our bikes?

Yes, I would recommend just locking them to your car but you are also welcome to chain them to one of our tall pines in the picnic area.

Do you have WI-Fi?

Yes, its totally free at all our locations.